Account support
Sign in to review your profiles and settings. If you cannot access your account, use the password reset option.
Go to accountContact us
How can we help?
Choose the quickest path below. Never include medicine details or other sensitive health information in a general support request.
Product questions
Review how DoseCheckin works, what parents need, and how caregiver access is protected.
About DoseCheckinBefore contacting support
For account help, include the email address connected to your account and a short description of the issue. Do not send passwords, companion links, prescription photos, medicine details, or sensitive health information by email.
Support can help with access, product use, privacy questions, and technical issues. It cannot provide medical advice or decide what medicine should be taken.
Safety and emergencies
DoseCheckin is not an emergency service. For urgent medical help, contact your local emergency service or a qualified healthcare professional immediately.